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Friends you would be amazed to know that I had this issue six months back in my Office laptop. I did research and troubleshoot a lot to fix the issue with one of my Lenovo laptops.

Fix Lenovo laptop sound Problems –

Here are some method’s to fix the Lenovo laptop audio problem.

the first thing you have to Check to make sure that you haven’t hit the Mute function key by accident. It may be F11 (or close to it!)
First methods…

1- check volume control clicks on the sound icon in your system tray and make sure there is no red circle with a cross going through it. Also, make sure to raise the volume bar.


2- Check volume in the application becomes a lot of programs have their own volume control so if you are watching YouTube video, you need to turn up the volume in the YouTube player.


if the sound is not working so the issue may be more involved don’t worry let’s move on the second one.

Possible Driver may be culprit –

friends most of the time it’s a driver problem . you may want to Uninstall and install the sound driver.

or may be you just want to update the sound driver.

Try some more Tips before we continue –

put the headphone or speakers in audio jack and check the ports you have connected the speakers or headphones it’s working or not it didn’t work then configure speaker properties

configure speaker properties

1- Go to speaker icon (the red trumpet) in the system tray and right-click it to select “Playback devices”.
2- Right click on the blank space and select “Show Disabled Devices


Choose speakers and then click on the Set Default button.

enable speaker

3- if it is disabled then Right-click on speakers to select “Enable”. Click “OK”.
4- Under the Playback tab, double-click on Speakers, which is selected by default, to open its properties.
5- Go to Advanced tab under Speakers Properties and change bit rate to either 24bit/44100 Hz or 24bit/192000Hz, depending on the speaker configuration.
6- Click on Apply and then OK to save the changes. Check for sound play on your device.
if not working then Microsoft has a couple of troubleshooting FixIt solutions just for audio problems in Windows. They have a sound playback troubleshooter.

configure speaker properties => Click on startin search bar type troubleshooting click on it.
=> you can see there hardware and sound click on troubleshooting audio playback.
=> doesn’t have sound don’t worry
let’s move on third one but before you do that

Learn More : 5 Ways Fix Laptop With No Sound Problems

Watch this youtube video that we made to resolve the sound issue –

Update the Lenovo laptop sound driver –

1- Go to My Computer and right-click on it
2- Go to manage and then select device manager

3- Here you can see “Sound and Multimedia” click on it.

4- Now click on update driver and select online update it will download the driver and you will listen your sound.


5-uninstall and reinstall the sound driver from Lenovo website.
6-please restart your laptop and Connect an earphone or external speaker to the audio jack, is there sound from the audio jack?
if not then press windows key + r at the same time it appears run command type their services.msc and click ok.

original 7-click on windows audio and restart your services if stop and restart your laptop and check your sound is working or not
8-if not then may be there can be an issue with sound driver version or windows upgrade issue. you can restore your window at an earlier point (back date) that can be a problem-solver.

Also, Follow : How to reset windows computer to Earlier settings


have patience
if again your sound is not working then it may be hardware problem you have to go your local technician.
If you still have the problem, please let us know by leaving it in your comment.

We’ll try our best to help out. If you find it useful, share it with your friends.

We thank you for reading at fixingblog.com.


Contact Lenovo Support -1888-419-8111

Contact Support 1888-419-8111