Sometimes, it happens that the Epson printer shows paper jams and it won’t print but there is no paper jam in real. If you are sure there is no piece of paper somewhere inside the printer, then try out these methods to fix this problem:
cause of paper jam or false error of paper jam is unknown but dust particles. paper peace or other types of debris can cause trouble. technical software glitches may also cause false errors.
Table Of Contents
what do i do when my epson printer says paper jam but there is none?
1- Unplug the printer by unplugging the power cable while the printer is “ON” and leave it unplugged for 30 minutes.
2- Plug the power cable back in the printer. Sometimes, these steps can reset the printer showing a “paper jam” error.
Probably, sometimes there could be something stuck inside the printer that may be preventing the printer to print a document and it may be blocking the sensor path along the paper path somewhere where you can’t see.
It really doesn’t take too much paper to block the Epson printer: do check out troubleshooting for epson error code 0x97 and it may help you understand and solve the problem.
Fix Epson Printer Paper Jam
1- Remove the Toner cartridge (if present) and then gently and carefully give the printer a few upside-down shakes
2- Try removing all the cartridges from the Epson Inkjet printer and reinstalling them one at a time.
3- Now, move the carriage to the far left and then bring it back to the usual position.
4- You can repeat this step 5-6 times.
5- Re-position the encoder strip of the print head carriage (sometimes it may be out of its place and activate the sensor that shows the paper jam error message continuously).
6- Make sure that the paper input tray is not overfilled.
7- Verify that paper is not placed too tightly in the paper tray.
8- Prepare one sheet of thick paper such as glossy paper and with the printer turned off, gently slide the sheet of the paper through the paper path of the Epson printer. This way you will be able to reset the paper switch and it will assist you to push anything else out that is stuck in the paper’s path that may be blocking the printer to print.
9- If the Epson printer still shows the Paper jam error message, it indicates a hardware failure such as the paper sensor flag either got broken or stuck when a paper was jammed and you tried to forcefully pull it out from the printer. Please checkout Epson printer not printing solutions
Check if the sensor moves freely, verify that they are in the correct position and if you don’t discover anything wrong, bring the printer to the local repair shop and get it repaired.
Normally, in most cases, this problem occurs due to a dirty or jammed sensor flag in the printer. Look inside the printer through the paper path for the stuck sensor arm.
Paper sensor flags are usually located near the paper feeds and where the paper comes out of the printer. The paper must smoothly pass through these sensors as it moves through its path.
If a piece of paper (even the smallest piece of paper) or a pin or any outside material is stuck inside the printer, it may block the paper sheet to move through its desired path and the false paper jam error message shows up on the printer.
The best way is to manually run a thick sheet of paper through the paper path to check if the paper moves freely and ensure there is nothing stuck inside that may be blocking the paper to move in the direction is normally moves.
After performing all these steps, if your Epson printer is still giving the “Paper jam” error message, the cause of the error is a broken sensor strip and you only have the option to bring the printer to a repair center to get it fixed.
If the printer is less than a year old or you have an extended warranty for the printer, you can get it replaced for free of cost by contacting the support team. you can also try to reset epson printer to default factory settings.
we hope all this information Helps you Fix the Paper Jam in Epson Printer Or the False Error if you have any.